9 Criteria for Successfully
Choosing Your ERP
Implementation Partner
Friday, September 22, 2023, by Camille Berthelot
The implementation of an Enterprise Resource Planning (ERP) system, also known as integrated management software, is a significant step for any company looking to modernize its operations and optimize resource management. However, the success of the deployment largely depends on the skills and expertise of the implementation partner. To ensure the success of your project and effectively meet your specific needs, it is important to consider nine fundamental criteria when choosing the ideal ERP implementation partner. We have compiled a list of key criteria that our clients take into account when selecting Era Consulting Group as their trusted implementation partner.
1. Your Specific Business Needs
Understand your ERP system needs in depth. It is essential to conduct a thorough analysis of your business processes and management requirements. This step involves close collaboration with the various departments within your company to clearly identify current challenges, opportunities for improvement, and goals to be achieved through the ERP. The more precisely you define your specific needs, the better you will be able to communicate them clearly and accurately to your future ERP partner.
2. Your Potential ERP Implementation Partners
Searching for potential partners through conventional search engines or those specialized in technology solutions will help you find partners with expertise in your specific area of interest. Professional associations and networks are also good places to find well-known partners. Additionally, you can consult your business partners for recommendations.
3. Your Specific Criteria for Evaluating an ERP Partner
Establish distinct evaluation criteria to choose the ideal ERP implementation partner. Priority criteria when selecting include the ERP implementer’s experience, the industry or industries in which they specialize, their track record with similar projects, and the complexity of the projects they have completed. The partner’s location is also an important factor, as it can significantly impact collaboration between the involved parties. It is essential that the partner is accessible and available to facilitate communication and coordination.
4. ERP Experience and References
Evaluate the partner’s experience and references. You need to ensure that the partner has sufficient experience in implementing ERP systems similar to your industry or specific needs. Don’t hesitate to ask for references and review their past projects, especially those comparable to your own. You can also gather client testimonials to gain valuable insights into their customer experience.
5. Analysis of the ERP Implementation Methodology
Analyze the implementation methods proposed by the partner. You need to understand how they plan, execute, test, and deploy the system. A solid methodology is essential to minimize risks and ensure project success. It is also important to clearly understand which technologies the partner will use.
6. Cultural Compatibility
Understand and verify the cultural compatibility between your company and the partner. Effective collaboration is essential for project success. Make sure that the partner’s values and standards align with yours.
7. Transparency of ERP Implementation Costs and Flexibility
Seek detailed information on costs and change management. A trustworthy partner should provide a detailed estimate of implementation costs and long-term ownership expenses. They must also be transparent about pricing, including any potential hidden fees or additional costs.
8. Post-ERP Implementation Support
Ensuring post-implementation support is essential. Ask about the levels of support offered, response times, and problem resolution guarantees. Make sure the partner is ready to support your business in the long term.
9. The Detailed Implementation Plan
Request the partner to provide a comprehensive, detailed project plan. This should include a thorough description of the implementation phases, objectives to be achieved, expected deliverables, required resources, and deadlines to be met. This approach will allow you to maintain rigorous tracking of the project’s progress.
By taking the time to carefully evaluate each partner based on the criteria outlined, you will be able to make an informed and strategic decision in selecting the ERP implementation partner that best aligns with your specific needs and long-term vision for your company. With these rigorous steps, you ensure not only that your immediate needs are met but also that the foundation is laid for sustainable growth and long-term success.
Choosing your ERP partner is therefore a critical decision for the future of your business, and it is essential to approach it with diligence and a long-term perspective. Groupe conseil Era is here to support you for a successful ERP implementation, don’t hesitate to contact our experts.