Elevate Your Business with Managed Services Excellence
In a world that never stops moving, your operations need to keep up.
With our managed services, we turn continuous innovation into a driver of sustainable and competitive performance.
Let Your Managed Services Evolve with Your Ambitions
When you implement an ERP or integrate these solutions across your business, you’re laying the foundation for your future. To truly maximize it, your services must evolve too, adapt, and sometimes even reinvent themselves. That’s where managed services come in. A tailored approach to ensure your tools become a driver of progress, not a limitation.
Our Edge? Managed Services.
We proactively adjust, update, and optimize your systems so you can stay one step ahead. Without having to reinvent everything, you remain at the top of your game and fully aligned with your business goals.
Continuous Improvement That Never Stops
MAXIMIZE EFFICIENCY
Identify and resolve inefficiencies in your processes to get the most out of them.
ADAPT TO CHANGE
Adjust your solutions to meet new regulations, market trends, or evolving business needs.
STAY COMPETITIVE
Ensure your digital tools evolve with technology so you maintain a strategic edge.
EXTEND THE LIFESPAN OF YOUR SOLUTIONS
Prevent technology obsolescence through regular updates and ongoing optimization.
Managed Services Tailored to Your Business Goals
AUDIT AND DIAGNOSTIC
- In-depth analysis of your current business processes and systems (ERP, eCommerce, AI, etc.).
- Identification of improvement opportunities and potential gaps.
- Detailed report with strategic recommendations.
PROACTIVE MAINTENANCE
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Implementation of a proactive maintenance plan to prevent outages and interruptions.
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System performance monitoring based on custom KPIs.
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Updates to modules, extensions, and features according to the latest industry standards.
PROCESS OPTIMIZATION
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Analysis of business workflows and tailored strategy recommendations to simplify them.
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Automation of repetitive tasks using tools like Power Platform and RPA (Robotic Process Automation).
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Improved connectivity between departments for optimal alignment.
ONGOING SUPPORT AND TRAINING
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Technical support available at all times to address questions and resolve issues.
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Ongoing training for your teams on updates and new features.
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Development of customized best practice guides tailored to your business.
INTEGRATION OF NEW TECHNOLOGIES
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Gradual integration of emerging technologies, such as artificial intelligence or cloud solutions.
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Customization through development of specific solutions to meet evolving needs.
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Rigorous testing to ensure smooth, seamless integration.
Your Growth, Our Priority
DEEP EXPERTISE,
DIVERSE INDUSTRIES
Whether you use Dynamics 365 Business Central, JD Edwards, or our custom solutions, we have certified experts in each domain.
TAILORED SUPPORT
Our managed services are tailored to your goals, operational constraints, and on-the-ground realities, delivering targeted support where you need it most.
A PROVEN, FLEXIBLE
METHODOLOGY
Built on our proven ERAWAY methodology, we ensure sustainable, lasting optimization of your processes.
Among Those Who Trust Us
Nos clients en parlent mieux que nous
" Il s’agissait pour nous d’un projet stratégique. L’important était de respecter l’échéancier et le budget, tout en ayant une solution optimale. Mission accomplie. "
Jean-françois Bergeron
Vice-président, Technologies et Systèmes d’information
Kruger
JD Edwards amplifié par notre savoir-faire
Nos réalisations
Modernisation des systèmes chez Kruger
Kruger, un leader dans la production de papiers et de produits forestiers, a entrepris une transformation numérique pour standardiser ses processus et optimiser ses opérations.
DÉFI
Systèmes informatiques disparates dus à de multiples acquisitions, entraînant des coûts de maintenance élevés et une complexité accrue pour l'optimisation des processus.
SOLUTION
Migration de JD Edwards World 7.3 vers EnterpriseOne 9.0, redéfinition des processus d'affaires pour une standardisation à travers les différentes usines, et mise en place d'une plateforme commune pour l'ensemble des opérations.
RÉSULTAT
Projet livré dans les délais et le budget prévus, réduction du coût total de possession (TCO), amélioration de la flexibilité opérationnelle, standardisation des processus, et autonomie accrue des utilisateurs.
FAQ
Which systems can benefit from managed services?
All digital solutions can be optimized, whether it’s your ERP system (like Dynamics 365 Business Central or JD Edwards), custom applications, or connected solutions like NextGen (AI, eCommerce, apps).
How long does it take to see results?
It depends on the complexity of your systems, but in most cases, the first measurable improvements appear within 3 to 6 months of implementation.
Make Managed Services a Winning Reflex
With Era Consulting Group, you gain more than just long-term support, you get a strategic partner that evolves with your business. From small adjustments to major upgrades, we help you stay ahead without missing a step.
Got a project in mind? Questions? Our experts are here to talk.